Due to the nature of handmade items, everything will be unique in its own and will slightly vary in shape, color, and size. We always describe and provide pictures as best as possible. Based on monitor calibration differences, the color may vary slightly in person. Common elements, like a dry environment, may cause products like bath bombs and bubble scoops to have cracks. These slight cracks do not affect the integrity of the product’s quality.
Use products with supervision if using on children. Toys Embeds are for children age 3 and up.
Product coloring may fade in direct sunlight, but the product’s properties will remain the same. Some products are scented with fragrance oils or essential oils. Please use caution whenever using a body product containing essential oils. Be informed and know what essential oils may affect your body and medical issues.
Please do not use the products if you are allergic to any of the listed ingredients. If you have skin sensitivities and/or allergies please test in a small area of your body first. Everyone’s skin is different and we react to different products. So if you are not sure, always do a test in a small area first. We will not be held responsible for any allergic reaction, skin sensitivity, and/or irritation.
Refund and Shipping Policy :
Our refund policy is 60 Days. Unfortunately we can’t offer you a refund or exchange after this period, but we want you to be 100% satisfied with your purchase, so please contact me immediately to solve your problem personally. Personalized goods and custom orders are exempt from being returned. You will have the ability to proof custom designs prior to manufacture to ensure full satisfaction. We will always work in good faith to solve ANY issues fairly. To request a refund for your product, you should first email firstname.lastname@example.org to receive a RMA number prior to mailing your product to: 1295 Meade Dr, Lindenhurst IL – Illinois United States 60046. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Our products are shipped within 2-4 Business Days or a previously agreed date using the following carriers: USPS or UPS. We ship both Domestic and International. All products ship with delivery confirmation and you will receive an email confirmation when your orders shipping labels are printed. If any special shipping services are requested, such as signature confirmation, please send us a message before placing your order. Please make sure your address information is correct when placing an order.
Please be aware sometimes the Shipping Carrier makes mistakes and it may delay your order in the shipping process. We cannot be held responsible for shipping delays on their part since they don’t guarantee a delivery date but only an estimated date. First Class mail in the USA normally takes between 3 – 7 business days International shipping will take longer. When the Delivery Confirmation status shows “Delivered”, it is considered received by the buyer. It is the buyer’s responsibility to provide a safe delivery location. If theft is an issue in your area, please request signature confirmation to be added to your order or make arrangements with your local post office to hold your items for pickup.
Some items, like bath bombs, are very fragile. We package our items well for the shipping process to prevent damage. . Soaps may sweat in warm temperatures. So they may come to you moist. Body butters may even be melted. Even though we try our best to get your items to you safely, please know that we have no control over how the carriers will handle your items during transit.
Putting products in the freezer for a few minutes will harden them back up again! Please let us know if your body butters have melted beyond saving. We realize that the postal service could delay some deliveries due to weather, holidays, or other issues beyond our control or damage our items.. We will always work diligently to ensure that you receive your products using best methods.
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing: With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at email@example.com or mailing us at: Soapaucity 1295 Meade Dr Lindenhurst IL – Illinois United States 60046
SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – WordPress
Our store is hosted on WordPress. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your order data is stored through WordPress’s data storage, databases and the general WordPress application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Authorize.net stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Authorize.net Terms of Service here or Privacy Statement here.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org or by mail at Soapaucity
[Re: Privacy Compliance Officer]
[1295 Meade Dr Lindenhurst IL – Illinois United States 60046]